Do you cover the return shipping cost?
Yes, we are proud to offer free returns where we pay the return shipping for you, however, the original shipment costs to deliver the order to you are not refundable. Please email us at sales@wordonfire.org or call (866) 928-1237 to start a return.
Your order record will be retrieved by the system based on the email address you used to make the purchase. For this reason, please have the email address on the order or the order number (example: Q######) handy when beginning the return process.