Do you cover the return shipping cost?

Policy for non-damaged, standard return orders:

Our products may be returned if they were purchased within the last 90 days, are unused, and are still in their original packaging. Original shipping costs are already collected by the shipper, and therefore the original shipping costs are not refundable.

We will provide a prepaid return label to you. The maximum shipping cost covered will be $20. If the return shipping costs in excess of $20 to ship it to us, that will be deducted from the refund amount.

Exceptions and limitations:
  • Bulk books (evangelization pricing): Books sold in pre-boxed quantities are evangelistic in nature and priced as low as possible, and we cover the original shipping cost. For that reason, we are unable to cover return shipping costs for bulk books. If you choose to return a bulk book, return shipping will be the customer’s responsibility in that case.
  • Seasonal titles (including Advent and Lenten Gospel Reflections): Seasonal titles are final sale and are not eligible for returns or refunds.

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